skip to main content

When will I get my E-tickets?

You should receive these within minutes of your order being placed, please check your email’s “Junk” or “Spam” folders to make sure the email has not been mistakenly marked as “spam”.

My plans have changed – Can I get a refund?

Unfortunately we are unable to refund ticket purchases (see our T & Cs)
However, If the event is a sell-out, we may be able to offer you a re-sale option to a customer currently on a waiting list.

We’re here to help:

If you can’t find your answer here – please call 01423 569817

Our office telephone hours

  • Monday to Saturday – 8am to 8pm
  • Sunday – Closed (message option)

Need a ticketing box office for your next event?

We have helped charity and event organisers run their event box office with absolutely no fuss.

Get started now